You can always respond to a review to show the customers that you care and provide additional context. Customers find a mix of positive and negative reviews more trustworthy. Value all reviews: Reviews are useful for potential customers when they’re honest and objective.Reply to reviews to build customer trust: Your customers will notice your business values their input if you read and reply to their reviews.You can also get customers to leave reviews if you create and share a link. Business owners shouldn't offer incentives to customers to leave reviews. Remind customers to leave reviews: Let them know it’s quick and easy to leave reviews.To respond to a review, you must have a verified business. Verify your Business Profile: This makes your business information show up on Maps, Search, and other Google services.You can encourage your customers to spread the word about your business through Google reviews with these best practices: We are extremely new and can barely afford rent and other utilities to stay in business, this was explained to the representative prior to him placing the debit card on file.You can request reviews from customers by sharing a URL specific to your business. My only goal was to register my small business online so that others would simply know that we existed. I was mislead under false pretenses when originally signing on with Yelp. They refused to give me a refund due to the fact that I had given the yelp representative my debit card information. I made them aware that the charges were unauthorized. When I contacted Yelp about the issue they were non compliant. He never contacted me back, and my account went into the negative at the bank when the card was charged. He said we would not be charged and that he would personally contact me back in a few days to see if we wanted to proceed with the add. I let the salesman know that I could not afford to do any advertising because we are a new business and did not have any extra money to spare. The advertisement was a free promotional and in order to create the account they would need my credit card to be placed on file. I was told that the card would not be charged.

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